SECTION 1: Introduction

Nexivo AI LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information. We encourage you to review this policy so you fully understand how your data is handled.

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SECTION 2: Purpose of Collecting Personal Information

Nexivo AI collects personal information to improve how we deliver, support, and communicate with you about our software, products, and services. We do not sell or rent your personal information to third parties. We share your information only in the circumstances described in this policy.

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SECTION 3: Types of Personal Information Collected

Nexivo AI collects personal information through your interactions with us, including when you:

• Create an account

• Purchase or use products and services

• Visit our website

• Participate in promotions

• Subscribe to newsletters

• Communicate with support

• Provide feedback or complete surveys

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The information we collect may include:

• Name

• Email address

• Phone number

• Mailing address

• Billing details

• Preferences and interests

• Demographic information such as language, age, or gender

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We may request additional information when needed to provide specific services. Nexivo AI may also combine the information you provide with data from trusted partners or publicly available sources.

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SECTION 4: Use of Cookies

Cookies are small text files stored on your device. Nexivo AI uses cookies to:

• Improve website functionality

• Track website usage

• Store preferences

• Maintain login sessions

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All cookie-based information is treated with the same confidentiality as other personal data. You can disable cookies in your browser settings, but certain features of the website may not function correctly.

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SECTION 5: Information from Other Sources

Nexivo AI may integrate features from third-party platforms, including social media widgets such as the Facebook Like button. These tools may collect information such as your IP address or the pages you visit, and may set cookies for functionality. These features are governed by the privacy policies of the respective providers.

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SECTION 6: Protecting Your Personal Information

Nexivo AI may receive information from third-party services based on permissions you grant on those platforms. This can include details from authentication services or social media accounts used to sign into Nexivo AI. We recommend adjusting your privacy settings on those platforms to control what information is shared.

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Nexivo AI protects your information using physical, electronic, and administrative safeguards. For secure online transactions, Nexivo AI uses SSL encryption on all pages where financial information is exchanged. Even with protective measures in place, no internet transmission can be guaranteed completely secure. We encourage you to protect your data by keeping passwords confidential and maintaining secure access to your devices.

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SECTION 7: How Nexivo AI Utilizes Your Personal Data

Nexivo AI processes your personal data for purposes including:

• Processing orders, billing, and customer support

• Personalizing your experience with content, language, and recommendations

• Providing updates, promotional content, and targeted communication

• Understanding user behavior to improve our products

• Conducting surveys and gathering feedback

• Producing anonymous reports for internal and external evaluation

• Hosting or moderating discussions in community forums

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Nexivo AI may share your information with trusted service providers who assist with communication, marketing, analytics, or technical operations. These parties are bound by strict confidentiality requirements.

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We may also disclose information to comply with the law, enforce our terms, prevent fraud, protect our rights, or ensure user safety. Mobile information is not shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third parties. You may opt out of SMS communications at any time by texting STOP.

 

In the event of a merger, acquisition, restructuring, or similar business event, Nexivo AI reserves the right to transfer personal data to the appropriate parties involved.

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SECTION 8: Disclosure of Your Information

Nexivo AI may share your information with trusted partners who help us deliver communications or marketing, under strict data protection agreements. We may also disclose information where required by law or necessary to protect the rights, safety, and property of Nexivo AI, our users, or the public.

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You may request access, correction, deletion, or changes to how your data is processed. Please contact Nexivo AI directly to manage your data preferences.

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SECTION 9: Legal Bases for Data Processing and Disclosure

For users located in the European Economic Area (EEA), Nexivo AI processes data under lawful bases that may include contractual necessity, legitimate interests, or your explicit consent. Nexivo AI is committed to transparency in how we process personal data and respects all applicable privacy rights.

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SECTION 10: Community Engagement and Legal Compliance

Nexivo AI offers community platforms, including blogs and forums, for interactive engagement. Any information you publicly post may be visible to others. If you wish to request the removal of content you have shared, please contact Nexivo AI’s data protection team.

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Nexivo AI maintains strong privacy practices across all operations, including compliance with regulations relating to children’s privacy and region-specific data protection laws. Our privacy practices are reviewed and updated regularly to ensure responsible and transparent data management.

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Last Updated: November 14, 2025